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Our return, exchange, and refund policy \u2014 including the 30-day window, restocking fees, and final-sale items.<\/p>\n<\/p><\/div>\n<\/section>\n

Last updated: August 24, 2026<\/p>\n

Return Window<\/h2>\n
If for any reason you are not completely satisfied with your purchase, you may return the product within 30 days of receipt<\/strong> for a refund or credit toward another purchase.<\/p>\n

How to Start a Return<\/h2>\n
All returns require a return authorization. Before sending anything back, please contact our support team to receive a Return Merchandise Authorization (RMA) number and return instructions:<\/p>\n
\n
Email: info@fitmax.com<\/a><\/li>\n
Phone: +1 (805) 383-6266<\/a><\/li>\n<\/ul>\n
Restocking Fee<\/h2>\n
A 15% restocking fee<\/strong> applies to items that are used or not in their original packaging. Any restocking or non-refundable shipping fees will be communicated to you before the return is authorized.<\/p>\n
Refunds<\/h2>\n
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, we will initiate a refund to your original payment method. You should see the credit within 24–48 hours<\/strong> of the initiation, depending on your card issuer’s policies.<\/p>\n
Exchanges<\/h2>\n
If you received a defective or damaged item and would prefer an exchange instead of a refund, contact us and we will arrange a replacement. Please retain all original packaging and note any damage to the carrier at delivery where possible.<\/p>\n
Shipping Costs<\/h2>\n
Original and return shipping costs are non-refundable and will be deducted from your refund, except in cases of shipping error, damage, or defective product.<\/p>\n
Final Sale & Non-Returnable Items<\/h2>\n
\n
All clearance and final-sale items<\/strong> are not eligible for return or refund.<\/li>\n
Pre-order products are not eligible for local pick-up or the local pick-up discount, and must be shipped.<\/li>\n<\/ul>\n
Damaged or Defective Items<\/h2>\n
If your order arrives damaged or defective, contact us within 7 days of delivery with your order number and photos of the issue. We will arrange a replacement or full refund at no cost to you.<\/p>\n
Contact Us<\/h2>\n
\n
Email: info@fitmax.com<\/a><\/li>\n
Phone: +1 (805) 383-6266<\/a><\/li>\n
Mail: FITMAX INC., 1511 S Vineyard Ave, Ontario, CA 91761<\/li>\n<\/ul>\n<\/article>","protected":false},"excerpt":{"rendered":"
Support Returns & Exchanges Our return, exchange, and refund policy \u2014 including the 30-day window, restocking fees, and final-sale items. Last updated: August 24, 2026 Return Window If for any reason you are not completely satisfied with your purchase, you may return the product within 30 days of receipt for a refund or credit toward […]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-1419","page","type-page","status-publish","hentry"],"yoast_head":"\nReturns & Exchanges - fitmax<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.fitmax.com\/es\/returns-refunds\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns & Exchanges - fitmax\" \/>\n<meta property=\"og:description\" content=\"Support Returns & Exchanges Our return, exchange, and refund policy \u2014 including the 30-day window, restocking fees, and final-sale items. 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Return Window<\/h2>\nIf for any reason you are not completely satisfied with your purchase, you may return the product within 30 days of receipt<\/strong> for a refund or credit toward another purchase.<\/p>\n

Restocking Fee<\/h2>\nA 15% restocking fee<\/strong> applies to items that are used or not in their original packaging. Any restocking or non-refundable shipping fees will be communicated to you before the return is authorized.<\/p>\n

Shipping Costs<\/h2>\nOriginal and return shipping costs are non-refundable and will be deducted from your refund, except in cases of shipping error, damage, or defective product.<\/p>\n

Final Sale & Non-Returnable Items<\/h2>\n\nAll clearance and final-sale items<\/strong> are not eligible for return or refund.<\/li>\n

Damaged or Defective Items<\/h2>\nIf your order arrives damaged or defective, contact us within 7 days of delivery with your order number and photos of the issue. We will arrange a replacement or full refund at no cost to you.<\/p>\n

Return Window<\/h2>\n
If for any reason you are not completely satisfied with your purchase, you may return the product within 30 days of receipt<\/strong> for a refund or credit toward another purchase.<\/p>\n

Restocking Fee<\/h2>\n
A 15% restocking fee<\/strong> applies to items that are used or not in their original packaging. Any restocking or non-refundable shipping fees will be communicated to you before the return is authorized.<\/p>\n

Shipping Costs<\/h2>\n
Original and return shipping costs are non-refundable and will be deducted from your refund, except in cases of shipping error, damage, or defective product.<\/p>\n

Damaged or Defective Items<\/h2>\n
If your order arrives damaged or defective, contact us within 7 days of delivery with your order number and photos of the issue. We will arrange a replacement or full refund at no cost to you.<\/p>\n